![]() ![]() It just takes a few minutes to set up the iThemes Backup Buddy plugin. It is the perfect backup solution for beginners who never used backup software before. This plugin can also handle website migration and restoration. IThemes Backup Buddy is a very popular the most complete WordPress Backup plugin available in the market. It can be found under Email Notifications of the General Settings Tab.Free Download iThemes Backup Buddy Plugin It doesn’t take a genius to see how this could be a sign of spam.įortunately BackupBuddy allows you to set the return address for all emails it sends. That being said, I noticed that when the same email address appeared in both the To: and Reply-To: fields, the email never arrived. If your email issues are very problematic, contact your web host. Spam is a global issue and different web hosts use a variety of means to detect and prevent websites they host from sending out spam. I need to be clear that this is more an issue with the web host. Messages were either delayed or not arriving at all. Lately I’ve found myself having to troubleshoot emails sent from websites that I manage. While not strictly a BackupBuddy issue, BackupBuddy does send emails to notify when backups are started, completed and if there are any errors. Check your logs for other warnings & errors. This can be done in the General Settings tab of BackupBuddy’s Settings.ĭepending on your particular WordPress setup, you may have to exclude more files. The solution I found was to simply tell BackupBuddy not to include the offending in website backups. Making the file unreadable is a way of preventing the file itself from being deleted. It had been added by Acunetix WP Security as a protection against listing the contents of the uploads directory. The file in question was index.php located in the wp-content/uploads/ directory.Īs of version 4.0, that file isn’t part of a default WordPress install. Unfortunately the zip function had encountered a file it could not read which caused the entire operation to fail. Here is the offending message: Zip process reported: WARNING: (file unreadable or does not exist): zip warning: could not open for reading: wp-content/uploads/index.phpīackupBuddy zips all the backups it creates. ![]() If you plan on manually running a backup (which is a pretty good idea) it may help to click Clear Log so that you start with a blank slate. To view the logs, click the tab labeled Other. Change the value of Logging Level to Everything (troubleshooting mode) and BackupBuddy will now give more comprehensive information in its logs. You can change the Logging Level by going to BackupBuddy > Settings and clicking on the Advanced Settings / Troubleshooting tab. Update #2: Security Update for iThemes Customersīy default, BackupBuddy will only log errors.Important Security Update for All iThemes Customers.You can read more about the security breach at iThemes’ blog: Yes, that means doing this in every one of your websites that use iThemes’ products. After you’ve reset your password you will need to re-authenticate your products. ![]() The company required a mass reset of their customers’ passwords. This is especially important in light of iThemes’ recent security breach. If your products are not licensed, you will see something like this:Įnter your iThemes Username and Password to authenticate your license. Head over to Settings > iThemes Licensing in your WordPress Administration Dashboard. The first thing to do is to make sure you have a valid iThemes License and that it’s being authenticated. In this post I will share what I learned while troubleshooting my own website backup issues. And if you’re a paying customer you’ll be able to access the Community Forums. iThemes has extensive documentation for BackupBuddy as well as a list of Frequent Support Issues. This is not a troubleshooting manual for iThemes BackupBuddy. Take particular note of security plugins (e.g. If BackupBuddy is failing to create full website backups, check if unreadable files have been added to the file hierarchy. ![]()
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